Here's what a few of our customers had to say :- "My first visit hence quite efficient & customer oriented service Keep it Up!" ....................................................................................... Mr. Yuvaraj Srivastava "No need to go to agent. For change of name. Easy and explantory. Thanks." ....................................................................................... Mr. Anil.K.Muraya "Due to computerisation less time is taken in settling queries." ....................................................................................... Mr. Harish H Bhaodow "Very co-operative and it was very pleasant to meet such a kind person." ....................................................................................... Mr. Ashish D Mehta "The person to whom I spoke gave me a wonderful customer experience." ....................................................................................... Mr. Vinish Nair "Always give such service to all your consumer" ....................................................................................... Mrs. Minal Mahendra Bhokate "Service is good. As new customer am satisfied at present and see the same in future." ....................................................................................... Mrs. Sonal P. Singh "The staff is highly coopeartive with customers." ....................................................................................... Mr. Sasmit Pathare "Very good Service from your staff especially Mr. Anil Mhatre; I have never received such service before." ....................................................................................... Mr. Manohar S. Meshram "Staff is very efficient & prompt in their service. I was surprised with high quality of service." ....................................................................................... Mr. Aditya Dubey "I felt very cozy and never had a feeling of alienation from the excellent staff attitude." ....................................................................................... Mr. Ismail H. Khan "This is what I call excellence in process and the highest level of customer's relationship -even in India. That's simply great." ....................................................................................... A Loyal Customer "REL's staff & company is very good regarding supply & other services." ....................................................................................... Mrs. Anila Patel "I am extremely happy with the warmth efficiency and niceness of your staff." ....................................................................................... Mr. Paul Joho "I am very much thankful to the REL ST.LTG STAFF & especially to Shri WAGHURDE for getting the St ltg complaints attended in the shortest possible time. Thank you." ....................................................................................... Mr. Suhail Anwar "Thanks a lot. I really appreciate the way you took this matter and that also so fast. I am realy amazed to see such a quick response from Reliance which I never expected. But kudos to you. All I can say is well done and keep up the good work." ....................................................................................... Mr. Anup Ved "I am very thankful to the concerned officials of street lighting section of the REL, East zone & especially to Shri WAGHURDE for getting the complaint attended very quickly. Thank You, Keep It Up Reliance Energy." ....................................................................................... Mr. Suhail Anwar "Excellent Awesome staff esp. helpdesk counter # 3; indeed have to compliment Reliance under leadership of Mr.Anil D.Ambani" ....................................................................................... Mr. Rajesh U. Gabbani "Nice To See The Change Environment Of Rel I Wish All It'S Employees A Very Bright Future." ....................................................................................... Mr. Venktesh B Kulkarni "Very intelligent & experienced way of handling our case. Resolved the query on the spot without any hassle or delay." ....................................................................................... Mr. Satish Kaushik "The atmosphere was cordial & proper care was taken of ourselves by the concerned staff. Very excellent service." ....................................................................................... Mr. Satish Kaushik "Your staff is really appreciable as he knows how to simplify work & is helpful." ....................................................................................... Mr. Santosh Khadye "I must say the staff of CC are very cooprative and Kind." ....................................................................................... Mr. Tamim Shaikh "I find there is a remarkable improvement in the services at the CCC ,Saki. The entire credit goes to your team members with special reference to Madam Shilpa Naik, who is very thorough in her work and knowledge, her efficiency level is 100%. I wish such tempo be maintained and one and the only "customer satisfaction " is continued in the future as well." ....................................................................................... Mr. B Ramchandran "Your feedback form in which you have asked for the common man's suggestions speaks highly of your organisation, All the Best. " ....................................................................................... Mr. Nitin Madhukar Kamtekar The unexpected deluge on the 26th and the 27th brought not just Mumbai but it's, otherwise robust, power supply to a standstill. At Reliance Energy we saw this as a challenge and did our best to get the power supply back on, in the shortest possible time. And it was only your words of encouragement and appreciation that helped us accomplish this mammoth task. Here's what a few of our customers had to say. "This is to place on record my deep gratitude and appreciation for the excellent, efficient and prompt service rendered by Shri Kumla, Divisional Manager, during the massive power failures, which occurred due to the torrential rains post 27/7." ....................................................................................... Mrs.Indira Hegde-Dignitarian "During the unprecedented deluge on the 26th and 27 of July, the whole of Goregaon was in darkness but for the timely action taken by Shri Natarajan and Shri Kailash Shinde, several areas of my ward got immediate relief. I would like to congratulate them on behalf of the people of Goregaon." ................................................................ R.R.Pillai-Deputy Leader of the Opposition "I, on behalf of the residents of Santacruz (W) appreciate the efforts of your company to restore electricity to the consumer." .....................................Shivmurat Singh-Member-Rationing Committee(Vigilance) (Government of Maharashtra) "We thank you all at Reliance Energy for extending your co-operation and support. We look forward for a continued long and happy association with your organisation." .... A.Srinivasan-Senior V.P Company Secretary Juniper Hotels Private Limited "The timely shutting down of the power supply by your staff when the water level was increasing, saved us from many major accidents and loss of life, while the prompt restoration of the power supply enabled us to our normal life." ........................... Xavier Fernandes-Bombay Catholic Sabha Civic & Political Cell Thanks to our consumers for appreciating our efforts during the floods.